Shipping Policy

PROCESSING TIME

EXPEDITED SHIPPING (MUST PLACE ORDER BEFORE 11:00 AM MONDAY-FRIDAY, EXCLUDING HOLIDAYS, FOR THE ORDER TO BE SHIPPED THE SAME DAY)

STANDARD SHIPPING ( PORTUGAL ) :

- PLEASE ALLOW 3-5 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED.

STANDARD SHIPPING ( EUROPE ) :

- PLEASE ALLOW  8-10 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED.

STANDARD SHIPPING ( USA & REST OF THE WORLD ) :

- PLEASE ALLOW  12-15 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED.

FAILED DELIVERY/RETURNED TO SENDER

IF THE PACKAGE CANNOT BE DELIVERED TO THE GIVEN SHIPPING ADDRESS DUE TO CAUSES ASCRIBABLE TO THE ABSENT COOPERATION OF THE CUSTOMER (WRONG OR INCORRECT PHONE NUMBER, WRONG OR INCORRECT SHIPPING ADDRESS, ABSENT RECEIVER,) OR IF THE CUSTOMER REFUSES TO COLLECT THE PACKAGE, THE PACKAGE WILL BE RETURNED TO THE SENDER (SUBLIME) AT THE CUSTOMERS EXPENSE.